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    Looked After and Adopted Children (LAAC)

    • The Looked After and Adopted Children (LAAC) service is open to all looked after and adopted children up to the age of 18 in Norfolk and Waveney who need more support due to living apart from their family. This could be working on issues of attachment through to developmental trauma. It could also be needing to talk about things that are very worrying for the young person.

    • Service Manager Lead: Neil Toplis (Operational Manager)
    • Service Contact: Telephone 01603 721616
    • Address:
      LAAC Team,  Unit 5A,  Octagon Business Park,  Hospital Road,  Little Plumstead, Norwich, NR13 5FH
    • Service hours: Monday to Friday from 9:00 until 17:00.

    What this service offers

    The Looked After and Adopted Children service is also open to adoptive families and foster carers who are looking after young people. Our team offers foster carers reflective groups with more training and support. It also offers consultation to social workers or supervising social workers and foster carers.  

    The Looked After and Adopted Children service will first triage the referral. If agreed as appropriate, we will offer an initial assessment appointment. 

    The assessment will identify the behaviours and worries causing concern. After that our team will come up with a plan of intervention that suits the needs of the young person. We will review this often and share the plan with the young person and their family.   

    Our team can also make referrals to specialist therapeutic services such as family therapy, play therapy and art therapy.  

    Access this service

    The Looked After and Adopted Children service accepts referrals from GPs, Practice Nurses and Secondary Mental Health Professionals. The referal will contain a brief history and a rating scale.  

    If a young person’s social worker or foster carers are worried about them, they should contact the LAAC team and ask for an initial consultation.  

    Sometimes other professionals write into the LAAC team and ask for an assessment. But our team always have to get in touch with the relevant social worker to make sure they know about the request. This is to make sure they are agreeable to the consultation. 

    Visiting and onsite facilities

    This service is provided in Norfolk from the following sites: 

    • LAAC (Central and West) 
      Mary Chapman House 
      120 Hotblack Road 
      Norwich  
      NR2 4HN 

    • LAAC team (Great Yarmouth & Waveney) 
      Cranbrook 
      Northgate Hospital 
      Northgate Street 
      Great Yarmouth  
      NR30 1BU 

    How this service support carers including friends and family

    The Looked After and Adopted Children (LAAC) service supports carers from the time when cases are allocated, this includes support for all those in the system around the young people when appropriate. 

    Urgent help

    If you are a service user and are in crisis and need support urgently you can contact your service on the number which will have been provided.  

    Call 111 and select the mental health option to speak to our 24 hour mental health crisis line.

    If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives. 

    If anyone is at serious risk of harm, call 999 and ask for the police. 

    For non-life threatening medical situations, call NHS111 on 111.  

    For more information, see Help in a Crisis. 

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