Service User and Carer Council

• Represent the voices of service users and carers at all levels of the Trust.
• Contribute to service design, policy development, and quality improvement.
• Share feedback from local and national groups.
• Promote inclusive, diverse, and equitable participation.
• Help shape a Safer, Kinder, Better NSFT.

• Training and mentoring provided.
• Reasonable expenses reimbursed.
• Opportunities to develop new skills and confidence.
• Your contributions will be valued and acknowledged.

• Bi-monthly meetings with formal agendas and breakout discussions.
• Locality-based councils feeding into the Trust-wide Council.
• Co-chaired by people with lived experience.

• Trust-wide Update - October 24 [pdf] 1MB

I am committed to championing the voices of people with lived experience and their families and carers to better the offerings of our mental health services.

I am bringing my experience to the role as co-chair of the Trust-wide Service User and Carer Council as a former governor of the Trust, and a current vice co-chair of an independent board in adult social care services in Norfolk and a tenant board member and sub-committee member in social housing. 

More importantly though, I am bringing my lived experience having been under mental health, social and physical healthcare services throughout my life. My disability saw me pause my professional career in primary education, but while on my return-to-work journey I have become increasingly passionate about finding creative and inclusive ways to drive improvements.

It is vital that our communities have their trust reinstated in our mental health services. I will ensure that service users and carers are at the centre of services, and that their voices are heard through every channel of NSFT.