Freedom To Speak Up

What is ‘Speaking Up’?

Speaking up is about anything that gets in the way of providing good care.

When things go wrong, it is important to learn lessons and make improvements. It is also important to speak up about, and listen to, concerns to prevent potential harm.

Our Freedom To Speak Up Guardian supports our staff to speak up about any concerns they may have at work. 

Staff can speak to the Guardian, in confidence, about anything that gets in the way of safe and high-quality care. They can also speak up about anything that affects their experience in the workplace.

The Guardian also supports our managers to listen to concerns and find solutions so we can provide safer, kinder and better care.

What is a Freedom to Speak Up Guardian?

Freedom to Speak Up Guardians (FTSUGs) help workers to speak up when they feel they cannot do so by other routes. 

Is speaking up the same as ‘whistleblowing’?

Speaking up may include:

  • a quick discussion with a line manager
  • a suggestion for improvement
  • raising an issue with the Freedom to Speak Up Guardian 
  • bringing a matter to the attention of a regulator

Some people may interpret any of these actions as ‘whistleblowing’.

Others may only see ‘whistleblowing’ as:

  • something that is ‘formal’
  • a matter that involves an outside an organisation
  • something that may qualify for ‘protection’ under the Public Interest Disclosure Act.

Speaking up is all these things.

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