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Emotional Wellbeing Hub, Suffolk
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The Emotional Wellbeing Hub provides information, advice, and guidance. This is for people who have concerns about the emotional wellbeing and mental health of a child or young person aged between 0 and 25 years. The service is also available if you are young person needing support. Our team offers a central point of contact for families, professionals, and young people to access mental health services. The service is also available to discuss concerns about the emotional wellbeing of a child or young person in Suffolk.
- Service Contact: Angela Rooke (Service Manager), Katie Hall (Community Team Manager) and Marcia Barnham (Clinical Nurse Specialist)
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Address:
Floor 2, Endeavour House, 8 Russell Road, Ipswich, IP1 2BX
- Reception phone number: 0345 600 2090.
- Service hours: This service is available from 8:00 to 20:00, Monday to Friday.
- What this service offers
- Access this service
- How this service support carers including friends and family
- Urgent help
What this service offers
This service:
· Discusses your concerns/needs with one of our clinical practitioners,
· Offers guidance, information and advice that could support you,
· Signposts you to local support services.
Access this service
Referral to our service is via the Emotional Wellbeing Hub online. Also via the Emotional Wellbeing Gateway or via phone on 03456002090.
How this service support carers including friends and family
The Emotional Wellbeing Hub supports carers by:
· Discussing your concerns/needs with one of our clinical practitioners,
· Offering guidance, information and advice that could support you,
· Signposting you to local support services.
Urgent help
If you are a service user and are in crisis and need support urgently you can contact your service on the number which will have been provided.
Call 111 and select the mental health option to speak to our 24 hour mental health crisis line.
If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives.
If anyone is at serious risk of harm, call 999 and ask for the police.
For non-life threatening medical situations, call NHS111 on 111.
For more information, see Help in a Crisis.