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The Intensive Treatment Team is a multidisciplinary team set up to support and treat young people under the age of 18 years old in Norfolk and Waveney, who have been diagnosed with an eating disorder and who need intensive day treatment to overcome some obstacles to recovery, or manage and improve their condition whilst living at home. The team is there to help restore balance, develop positive relationships and regain quality of life, and provides intensive treatment supported by a range of family, individual and group evidence-based interventions, meal support and education.
- Service Manager Lead: Danielle Cooper
- Service Contact: 01603 421127
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Address:
The Lighthouse Centre, Hellesdon Hospital, Drayton High Rd, Norwich, NR6 5BE
- Reception phone number: 01603 421127
- Service hours: During term-time, patient hours are as follows: Monday: 9:45 to 15:30 Tuesday: 9:45 to 15:30 Wednesday: 9:45 to 18:30 Thursday: 16:30 to 18:30 Friday: 9:45 to 15:30 Saturday: Closed Sunday: Closed
- What this service offers
- Access this service
- Visiting and onsite facilities
- How this service support carers including friends and family
- Websites and resources you may find useful
- Urgent help
What this service offers
The intensive support aims to:
- Help young people get back on track and reduce the physical and psychological impacts of an eating disorder
- Reduce the need for or the length of stay in inpatient settings, when safe to do so, and in doing so helping young people to continue to be connected with friends and family
- Reduce the stress on families and support parents/carers
- Improve the recovery journey and the overall experience of treatment
Access this service
Young people can be referred by the community eating disorder team known to them, in either Central and West Norfolk, or Great Yarmouth and Waveney.
Visiting and onsite facilities
Young people wishing to access the eating disorder service and day programme facilities can find us at:
The Lighthouse Centre, Hellesdon Hospital, Drayton Road, Hellesdon NR6 5BE.
Free parking is available at this site and day treatment clinics are held on the ground floor.
How this service support carers including friends and family
We work with carers and regard them as a vital part of the young person’s treatment and recovery, family work and therapy is at the heart of the treatment which we offer.
We offer a parent/carer group meeting to help increase understanding of the condition and ways to support their loved one, and run Multi-Family Therapy groups during school breaks.
Websites and resources you may find useful
A day at The Lighthouse Centre
This animation, which has been produced with the input of young people who use this service, provides an insight in to what to expect when receiving care from the team at the Lighthouse Centre.
Websites you may find useful
Urgent help
If you think you may have an eating disorder and need support, see your GP. He can refer you to the nearest eating disorder team. If you need to be seen urgently, the assessment process will be started within one week.
If you are a service user and are in crisis and need support urgently, you can contact your service during office-hours, on the number which will have been provided. Alternatively, you can call 111 and select the mental health option to speak to our 24 hour mental health crisis line.
If you are with someone who is at risk or has attempted suicide, call 999 and stay with them until the ambulance arrives.
If anyone is at serious risk of harm, call 999 and ask for the police.
For non-life threatening medical situations, call NHS111 on 111.
For more information, see Help in a Crisis.