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Help in a crisis
From our Chief Executive

At Norfolk and Suffolk NHS Foundation Trust, we provide mental health services across both counties. We believe in recovery and wellbeing, and understand the importance of good physical health, maintaining relationships and achieving a balance between treatments and continuing an active life.

Service users and carers are at the centre of all aspects of our work and are vital in helping to shape and support our improvement journey. Our strategy supports and enables people with mental health problems, or who need to improve their wellbeing, to live a fulfilling life and make their personal recovery journey.

Since joining the Trust in April 2019, I’ve been hugely impressed with the enthusiasm of staff, who said at a recent unannounced inspection that they feel able to make simple changes to local services to benefit service users and were hopeful for the future.

I’ve spent my entire adult career working in mental health and met some wonderful colleagues and service users who have inspired me every single day. My first job was as a student nurse, and I loved it from the minute I started. Because of my background, I am passionate about working with frontline staff and service users to support improvement. As such, one of my priorities at NSFT is to empower staff so they feel confident to drive changes to make things better for service users and carers.

At NSFT, we all share the same goal of delivering services which are safe, sustainable and of a consistently high quality; it’s my job, and that of the leadership team, to create the right environment so staff thrive, feel confident and are proud of the work they do.

Our staff make this mental health trust what it is. Everyone's contribution is valued and acknowledged.

We offer an exciting range of career opportunities across Norfolk and Suffolk in a wide variety of disciplines, including doctors, porters, nurses, occupational therapists, administrators and assistant practitioners. Our environments are both rural and across the towns from Bury St Edmunds to Great Yarmouth and King's Lynn to Ipswich and extending into many working environments of secure services, community and inpatient acute hospital.

There are many exciting opportunities for staff, such as our innovative Recovery College and great links with UoS (University of Suffolk) and UEA (University of East Anglia).

Whatever your role, the quality of our care to our service users, families and carers is totally dependent on the contribution of each member of staff and how we work together. It is a joint approach: the attitude, qualities and skills staff bring to their role in the Trust and the support, development and job satisfaction they expect in return.

Our staff are working hard towards achieving our vision to provide safe, sustainable services, achieving positive patient outcomes, innovation and learning.

Jonathan Warren
Chief Executive, NSFT