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Event to help NSFT improve support for carers
11/09/2018

​A free drop-in event will be held in Great Yarmouth next week to help health professionals improve the support they provide for people caring for someone with mental illness.

“What Matters to Me?” on Saturday, 22 September, is being organised by Norfolk and Suffolk NHS Foundation Trust (NSFT).

Howard Tidman, a Senior Practitioner with NSFT’s Great Yarmouth Acute Services, described the event as “unique”.

He said: “It’s not unusual for NHS organisations like ours to support carers but I’ve never heard of a Trust proactively going out into the community to ask how they can do it better.

“We want to know how best to support carers, be they family members or friends, of people with a mental illness. We want to listen to what their needs are and to what they would find useful, and then introduce changes to improve the support we give.

“We’re keen for as many carers as possible to drop in to tell us how we can improve the service we give.”

The event will take place in the Kings Centre in Queen Anne’s Road, Southtown, between 10am and 1pm. There is no need to book, and carers can drop in at any point between those times.

Mr Tidman said NSFT already supported carers in various ways, such as by holding weekly carers’ group meetings in Great Yarmouth and Carlton Colville and by providing one-to-one support, which includes giving advice to carers about medication they give to loved ones.

He said “What Matters to Me?” was aimed at carers supporting people who had been an inpatient on a specialist mental health ward or who had been helped by a Crisis Resolution Home Treatment (CRHT) team.

CRHTs provide intensive support for people during a mental health crisis, delivering prompt and effective home treatment, including medication, and brief psychological interventions in order to prevent hospital admissions.

In 2014, NSFT became a member of the Carers Trust's national Triangle of Care scheme.

The Triangle of Care was developed by carers and mental health staff to improve carer engagement in acute inpatient and home treatment services.

The approach recommends better partnership working between service users and their carers, and professionals.

* For more information about the 22 September event, contact Howard Tidman (07557 290169; howard.tidman@nsft.nhs.uk) or Dallas Catchpole, Deputy Business Support Manager at the Resource Centre, Northgate Hospital, Great Yarmouth (01493 337793; dallas.catchpole@nsft.nhs.uk).

Caption: Howard Tidman

For press enquiries, email: nsft.communications@nsft.nhs.uk