facilities which will transform and improve mental healthcare in West Norfolk
have been officially opened by Norfolk and Suffolk NHS Foundation Trust (NSFT).
Ruth May, Chief
Nursing Officer for England, attended the unveiling of Samphire Ward – together
with a purpose-built section 136 suite, where people in a mental health crisis
who have come into contact with the police can receive specialist assessment – at
the Chatterton House site in King's Lynn on Friday (28 June).
The ward is
made up of 16 single en-suite rooms and was created by refurbishing two
existing empty wards and building a connecting area between them. It will cater
for men and women aged 18 and over with a variety of severe mental health
The work has
been carried out by local construction company SEH French. It came as part of a
wider £4m project which has also seen the range of services available to
support patients in the community expand to include a day treatment option.
Ms May said:
“I’m delighted to be back in King’s Lynn, which has a very special place in my
heart. It’s where my daughter, Lucie, was born, and as a former CEO of the
Queen Elizabeth Hospital I’m so pleased to see this great development for local
mental health services. The ward is going to make a huge difference to people’s
experience of treatment at a time when they are feeling most vulnerable, and
it’s so important we get this right.”
The final piece
in the jigsaw will see the Crisis Resolution and Home Treatment Team transfer
from the Fermoy Unit at the Queen Elizabeth Hospital to Chatterton House next
week. This will bring all adult secondary mental health services in the town
onto the same site, and will ensure
people can more easily access the care they need whether as inpatients, in the
community or at home.
is NSFT’s Mental Health Liaison Service, which will continue to be based at the
hospital to provide timely specialist mental health assessments to patients in
the emergency department and short-stay wards.
Chief Nurse with NSFT, said: “We are delighted that this important project is
complete, and the fantastic new Samphire Ward can welcome its first patients.
The refurbishment has vastly improved the environment in which our patients
will receive care, which we hope will also have a positive impact on their
closely with our service users to design the ward area and choose the
furnishings, and have tried to make the space as comfortable, therapeutic and
calming as we can. It’s really important for our patients to feel relaxed and
reassured during their admission.
has given us the opportunity to introduce additional services for the benefit
of patients and their families. This includes our new day treatment service,
which is giving clinicians more choice about the best way to support service
users while ensuring more people can access the care they need within the
The plans were
developed in consultation with service users, clinicians and NHS West Norfolk
Clinical Commissioning Group (CCG), working in collaboration with the Norfolk
and Waveney Sustainability and Transformation Partnership (STP). The project
was made possible following a successful bid for £4m in funding from NHS
Ward, Director of Nursing and Quality Assurance at NHS West Norfolk CCG, said:
“We recognise how service users and staff will benefit from receiving and
providing care in this modern therapeutic design, and from the bringing
together of services in one place.
“The CCG is
also working with NSFT and other system partners to provide people with
alternatives to attending the emergency department, such as a mental health hub
in King’s Lynn provided by West Norfolk Mind.”
Hudson, Deputy Director of Nursing, West Norfolk CCG, Francesca Hankins, NSFT's
Lead Nurse for West and South Norfolk, Pauline Davies, NSFT's Locality Manager
for West Norfolk, and Ruth May, Chief Nursing Officer for England, at the
official opening of the Trust's new Samphire Ward in King's Lynn.
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