A series of initial meetings were held at venues across Norfolk and Suffolk in early 2018 to present our Trust’s Improvement Plan and to explore views and ideas about how we can involve service users and carers in helping to achieve sustained improvement in the quality and experience of our services.
These initial meetings were held for service users and carers with current or recent experience of NSFT services, those with lived experience of NSFT services who use their experience to help others (eg peer tutors and peer support workers), and representatives of stakeholder organisations that support, represent or advocate for people who use NSFT services, along with members of the Council of Governors, NSFT’s Participation and Involvement Team, Senior Operational Teams and the Board of Directors.
Informed by the outcome of these initial meetings, more meetings may follow, including opportunities for a wider range of stakeholders.
If you are interested in hearing directly about future ways to get involved in quality improvements, please join our mailing list by completing our simple Mailing List Registration Form.
Click here to read the CQC Improvement Plan 2017