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Infection prevention and control

‚ÄčInfection prevention and control (IPAC)

At Norfolk and Suffolk NHS Foundation Trust, we are committed to protecting patients, staff, carers and visitors by implementing evidence-based best practice for infection prevention and control in all of our activities.

The Trust is compliant with all Care Quality Commission (CQC) registration requirements with respect to infection prevention and control policies and procedures.

There are robust structures and systems in place to educate and support our staff to comply with these processes, to maintain high standards and minimise the risk of transmission of avoidable infectious conditions.

The Trust employs two infection prevention and control nurses to develop and implement the annual IPAC work and audit programme and to provide advice to staff, patients and visitors.

Part of the role of the modern matron is related to maintaining a safe environment for patients, visitors and staff. There is also a network of IPAC link staff who have additional training to allow them to be a local resource.

The IPAC team work closely with these staff and also with domestic services to manage the environment and maintain high standards of cleanliness.

Infection prevention and control is everyone's responsibility; we all have a part to play in maintaining safe services and protecting service users.

How can you help?

If there is an outbreak of infection in an area, for example of diarrhoea or vomiting, in order to protect yourself please do not visit the area unless absolutely necessary.

If you are unwell, particularly with symptoms of diarrhoea or vomiting, please do not visit any inpatient or clinic areas until you have been symptom free for 48 hours.

Hand washing is the best way to prevent the spread of infections. Our staff are trained in hand washing techniques and on important times for washing hands. We encourage you to challenge staff if you feel they have forgotten to do this.

There are hand wash facilities available for staff use including alcohol hand rub.

If it has been assessed as safe to do so, alcohol hand rub will be available for visitor use at entrances to wards and departments. Please ask a member of staff if you would like to clean your hands and have been unable to do so.

We run an annual flu campaign, vaccinating patients and staff. Please take up the opportunity to be immunised if you are offered this vaccine.

The Director of Infection Prevention and Control provides quarterly reports to the Board of Directors and an Annual Report is produced each year. To read the latest report please click here IPAC Annual Report 2015-16

A variety of related information leaflets are available on ward areas and through PALS.

Useful information on common infectious conditions can be found on the Public Health England site:  

For any further information contact:

Infection Prevention & Control
Kingfisher House
Hellesdon Hospital
Drayton High Road

Tel: 01603 421270