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Policies and procedures
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Our policies and procedures, listed below, are developed in consultation with stakeholders as appropriate, and approved by the Board of Directors where necessary. If you are unable to locate the information you are looking for please contact the Patients Advice and Liaison Service (PALS) and they will be happy to help.

Business process

  • Business continuity strategy document for P1R1 implementation
  • Business process flow diagrams

 
Trust suicide prevention strategy 2013-2015 


Equality and diversity

 
Clinical policies

 
Quality policies including risk management policies

Same sex accommodation 

 
Infection control

Data Protection and ICT Security Policies


Complaints

Estate management
Our sites and land holdings are all used in the provision or support of healthcare. For the full list, or for copies of environmental reports, please write to:

Estates Manager
Hellesdon Hospital
Drayton High Road
Norwich
NR6 5BE

Finance
Details of the Trust's accounting policies are included in the notes to the accounts which can be accessed via the links under "What we spend and how we spend it"'

Fraud Policy

National NHS Fraud & Corruption reporting line: 0800 028 4060

Human Resources
With over 4,000 staff working for the Trust, we are a major employer within the local economy. We therefore aim to be an employer of choice in an extremely competitive environment. We are committed to keeping staff informed of all major developments throughout the Trust on a regular basis, and do this through our bi-monthly magazine, our extensive intranet site, our monthly staff briefing meetings and annual staff survey.