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Suffolk Mental Health Transformation

 The future of mental health services – a very different conversation


We are offering you a unique opportunity to express your views about how mental health and emotional wellbeing services are developed and delivered across east and west Suffolk.

In the past you may have been asked to share your views on individual services, but now, for the first time, we want your help to shape the mental health and emotional wellbeing support system as a whole.

This will be your chance to input into and influence services in the community, GP practices, hospitals, care homes and specialist services.

We want your views on mental health and emotional wellbeing in all their variations, from maternal mental health to eating disorders to dementia, to name but a few.

Over the forthcoming months we will be asking you, as employees, carers or patients, what you feel is currently being done well, what needs to be done better and what we can do to offer more joined-up services right across east and west Suffolk. What you feed back to us will influence and help shape future mental health services.

Our work will be guided by a set of shared principles, which are:

  • ​everyone’s views matter
  • this is not about making savings
  • prevention is as important as treatment
  • people should be helped to care for themselves, but if the need arises be provided with reliable and appropriate crisis support
  • physical and mental health considerations will be tackled together
  • everyone should get the right support, at the right time and in the right place

 LATEST NEWS: The surveys are now closed

​People living in east and west Suffolk are being urged to have their say about local mental health services as part of a unique engagement opportunity.

All three groups are being asked to input their feedback via three surveys that have now gone live.

The surveys are part of a much larger engagement exercise that aims to help create a new model for east and west Suffolk that will bring mental and physical health services much closer together.

Healthwatch Suffolk will then gather and analyse the feedback before preparing a report making a case for change for the NHS Ipswich & East Suffolk and NHS West Suffolk clinical commissioning groups' (CCGs) governing body meetings in November.

To respond to one of the surveys please use one of the links below:​

  • People who use, or have previously used, mental health services should respond here
  • Carers of people who use, or have previously used, mental health services should respond here
  • Professionals who work in mental health services or support people with mental health needs should respond here​